Unregistred free chat
Any such usage is considered unauthorized for which your Service will be immediately suspended.
In the event of suspension for this or any other unauthorized usage, you will not be entitled to receive any refunds for your handset or unused airtime."" Have you checked how your tracfone looks like under your account in the website? If you are rude or "livid" with them you will get nowhere with them.
since then she has not had anymore problems and just upgraded to a newer phone and that went smoothly as well.
she does have a hard time understanding them on the phone but none have ever been rude to her and they have always helped her the couple of times she did have to call.
If you haven't opened an account in the tracfone website yet, open one and register your phone/number there. I don't bother with voice CS, so I went straight to chat.
The rep virtually threw up her hands and referred me to the same blah-blah phone number and pin that your "Rose" did.
So after I raised my voice a little and said supervisor a few times until she understood english.
supervisor comes on blah blah, it is fixed, turn it off and on and wait bye. After I give "Rose" my info she asks me if I am sure about the SIM number so i retype it.
I have been told "you no call here again" by their reps. I mostly text with it and rarely make calls anymore.
The Carriers, Trac Fone, or its service providers, may, from time to time, remotely update or change the encoded information on your SIM card.
You may not use Your Service when you are located anywhere outside of the United States, Puerto Rico or the U. Virgin Islands, including offshore or in international waters.
My phone still shows the correct phone number, minutes and exp date but can't make or receive anything. It may have something to do with a weird clause of their TOS, which states "that you are not authorized to resell it"? But I hear a lot of people doing just that- selling theirs- ( i never did that , I usually discard my old one). UNAUTHORIZED USAGE; TAMPERING The TRACFONE handset is sold exclusively for use by you, the end consumer, with the TRACFONE Service available solely in the United States, Puerto Rico and the U. You agree not to unlock, reflash, tamper with or alter your TRACFONE or its software, enter unauthorized PIN numbers, engage in any other unauthorized or illegal use of your TRACFONE or the Service, or assist others in such acts, or to sell and/or export TRACFONE handsets outside of the United States.
These acts violate TRACFONE’s rights and state and federal laws.One time for the sim and one time because her double minutes only registered as single.